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COVID-19 Shipping and Production Updates

Due to the recent COVID-19 developments, there are delays in production and shipping timelines.  Shipping and production timelines below are estimates and are subject to change. If you have a desired turnaround time, please reach out to our team via live chat or at info@annasheffield.com, and we will do our best to accommodate you. 

PLEASE NOTE: All made-to-order purchases made from March 20th have not begun production due to the city-wide closures. Production on these orders will resume as soon as city ordinances allow.  The estimated production time is 4-6 weeks from when the city-wide closures have lifted.

 

Shipping Types 

Shipping Type
Price
UPS Ground (4-7+ business days) $10
UPS 2-Day  FREE
International Shipping (5+ business days) $75
In Store Pick-Up NOT AVAILABLE

 

General Info

-Shipments are made from our LA location, every 1 to 2 weeks, depending on when our team is available to make it to our locations.

-In Store Pick Up's are not available at this time. If you have previously placed an order for in-store pick-up, and have not received your order, please reach out to info@annasheffield.com to coordinate a delivery.

-If you have a desired turnaround time, please reach out to our team via live chat or at info@annasheffield.com, and we will do our best to accommodate you.

-UPS & FedEx will not deliver to P.O. Boxes.

-Please note that made-to-order items will be shipped after completion date of the piece. 

-FedEx & UPS only deliver Monday-Friday, excluding weekends and Holidays.

 

Domestic Shipments

-UPS ground is available for $10, for Jewelry cleaner orders.

-While orders are being shipped via UPS 2-Day, please note that there are delays in the postal service, and shipping may take additional time. Please also note that shipments are being dispatched from our LA location every 1 to 2 weeks.

 

International Shipments

-International shipments are shipped via FedEx International. and at this time have extended delivery estimates for 5+ business days, as COVID-19 is delaying the customs process. Please also note that shipments are being dispatched from our LA location every 1 to 2 weeks.

-Customs duties are due at time of delivery and are the responsibility of the client.

 

 

 

Production Timelines  

Collection
Production Timeline
Engagement Rings
Halted Until 6/12/20
Ceremonial Bands
Halted Until 6/12/20
Men's/Unisex Bands Halted Until 6/12/20
Fine Jewelry Halted Until 6/12/20
In-Stock Engagement Rings and Fine Jewelry Delivered in 1-2 weeks from order date.

 

General Info

-Production timelines above are estimates and are subject to change.

-All made-to-order purchases made from March 20th to today have not begun production due to city-wide closures. Production on these orders will begin as soon as city ordinances allow.

-The estimated production time is 4-6 weeks from when the city-wide closures have lifted.

-We have a curated selection of in-stock engagement rings, fine jewelry rings, and fine jewelry available for your urgent shipping and gifting needs. Please note that shipments are being dispatched from our LA location every 1 to 2 weeks. If you have a desired delivery date, please contact us and we will do our best to accommodate you.

-Some in-stock rings can be resized. Additional timeline will be added to resizing. Please reach out to our team via live chat or info@annasheffield.com to confirm turnaround times.

If you require a faster delivery please contact info@annasheffield.com and we will be happy to work with you to expedite your order.

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