COVID-19 Shipping and Production Updates
|UPS Ground (4-7+ business days)||$10|
|International Shipping (5+ business days)||$75
|In Store Pick-Up||NOT AVAILABLE|
-Shipments are made from our LA location, every 1 to 2 weeks, depending on when our team is available to make it to our locations.
-In Store Pick Up's are not available at this time. If you have previously placed an order for in-store pick-up, and have not received your order, please reach out to firstname.lastname@example.org to coordinate a delivery.
-If you have a desired turnaround time, please reach out to our team via live chat or at email@example.com, and we will do our best to accommodate you.
-UPS & FedEx will not deliver to P.O. Boxes.
-Please note that made-to-order items will be shipped after completion date of the piece.
-FedEx & UPS only deliver Monday-Friday, excluding weekends and Holidays.
-UPS ground is available for $10, for Jewelry cleaner orders.
-While orders are being shipped via UPS 2-Day, please note that there are delays in the postal service, and shipping may take additional time. Please also note that shipments are being dispatched from our LA location every 1 to 2 weeks.
-International shipments are shipped via FedEx International. and at this time have extended delivery estimates for 5+ business days, as COVID-19 is delaying the customs process. Please also note that shipments are being dispatched from our LA location every 1 to 2 weeks.
-Customs duties are due at time of delivery and are the responsibility of the client.
Halted Until 6/12/20
Halted Until 6/12/20
|Men's/Unisex Bands||Halted Until 6/12/20|
|Fine Jewelry||Halted Until 6/12/20|
|In-Stock Engagement Rings and Fine Jewelry||Delivered in 1-2 weeks from order date.|
-Production timelines above are estimates and are subject to change.
-All made-to-order purchases made from March 20th to today have not begun production due to city-wide closures. Production on these orders will begin as soon as city ordinances allow.
-The estimated production time is 4-6 weeks from when the city-wide closures have lifted.
-We have a curated selection of in-stock engagement rings, fine jewelry rings, and fine jewelry available for your urgent shipping and gifting needs. Please note that shipments are being dispatched from our LA location every 1 to 2 weeks. If you have a desired delivery date, please contact us and we will do our best to accommodate you.
-Some in-stock rings can be resized. Additional timeline will be added to resizing. Please reach out to our team via live chat or firstname.lastname@example.org to confirm turnaround times.
If you require a faster delivery please contact email@example.com and we will be happy to work with you to expedite your order.