COVID-19 Shipping and Production Updates
|UPS Ground (4-7+ business days)||$10|
|International Shipping (5+ business days)||$75
|In Store Pick-Up||NOT AVAILABLE|
-Shipments are made from our NYC and LA locations, every 2 to 4 weeks, depending on when our team is available to make it to our locations.
-In Store Pick Up's are not available at this time. If you have previously placed an order for in-store pick-up, and have not received your order, please reach out to email@example.com to coordinate a delivery.
-If you have a desired turnaround time, please reach out to our team via live chat or at firstname.lastname@example.org, and we will do our best to accommodate you.
-UPS & FedEx will not deliver to P.O. Boxes.
-Please note that made-to-order items will be shipped after completion date of the piece.
-FedEx & UPS only deliver Monday-Friday, excluding weekends and Holidays.
-UPS ground is available for $10, for Jewelry cleaner orders.
-While orders are being shipped via UPS 2-Day, please note that there are delays in the postal service, and shipping may take additional time. Please also note that shipments are being dispatched from our NYC and LA locations every 2 to 4 weeks.
-International shipments are shipped via FedEx International. and at this time have extended delivery estimates for 5+ business days, as COVID-19 is delaying the customs process. Please also note that shipments are being dispatched from our NYC and LA locations every 2 to 4 weeks.
-Customs duties are due at time of delivery and are the responsibility of the client.
|Engagement Rings||8-10 weeks|
|Ceremonial Bands||6-10 weeks|
|Men's/Unisex Bands||Halted Until 4/20/20|
|Fine Jewelry||Halted Until 4/20/20|
|In-Stock Engagement Rings and Fine Jewelry||Delivered in 2-4 weeks from order date.|
-Production timelines above are estimates and are subject to change.
-We have a curated selection of in-stock engagement rings, fine jewelry rings, and fine jewelry available for your urgent shipping and gifting needs. Please note that shipments are being dispatched from our NYC and LA locations every 2 to 4 weeks. If you have a desired delivery date, please contact us and we will do our best to accommodate you.
-Some in-stock rings can be resized. Additional timeline will be added to resizing. Please reach out to our team via live chat or email@example.com to confirm turnaround times.
If you require a faster delivery please contact firstname.lastname@example.org and we will be happy to work with you to expedite your order.