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HR & OPERATIONS MANAGER

Anna Sheffield Fine Jewelry

HR & OPERATIONS MANAGER JOB DESCRIPTION

Overview

The HR & Operations Manager is committed to overseeing and innovating company practices in the areas of HR and Operations through a wide variety of work assignments in a team environment. The ideal candidate must have impeccable communication skills, a sensitivity to the needs of others, an ability to work independently, and a strong desire to help build & foster outstanding company culture. 


HR : 

  • Maintain open, clear communication with all team members and act as primary resource and facilitator for any and all human resources questions or concerns 
  • Serve as the company's expert in HR administration and benefits
  • Own/manage existing relationships with our third party providers, including payroll and benefits
  • Ensure company compliance with regulatory concerns and reporting, and all applicable federal and state laws
  • Be the primary owner of all employee onboarding and offboarding experiences 
  • Manage performance management tools and processes; support all managers as they put these into practice 
  • Use an analytical approach to support good business decisions and annually evaluate and implement changes to the human resources programs, processes and third party providers, when necessary 
  • Keep our Employee Handbook, Location Appendixes, and other policies or guides up to date
  • Oversee recruiting process : posting job opens, screening resumes, coordinate candidate interviews, always looking for new opportunities to expand our recruiting efforts 
  • Nurture a healthy, positive company culture. This includes: setting and communicating behavioral guidelines and expectations; organizing team-building activities; cultivating a sense of fun; modeling and enabling positive team interactions and communications; collaborating with other team members to maintain an inspiring and productive work environment 

Operations : 

  • Build strong cross-functional relationships between departments and act as point of contact for staff queries
  • Finding innovative and strategic ways to improve the existing operations structure and streamline processes, including cost-saving initiatives 
  • Assist departments with ad hoc projects including : showrooms, office relocation, store openings, etc
  • Serve as point of approval for operations-related purchases across company, anticipating needs and tracking spending as needed
  • Light finance management/execution
    • Accounts Payable
    • Expense reports / receipt submittal
    • Point of contact for accounting department
    • Payroll approval 
  • Facilities
    • Point of contact for insurance partners, security systems, NYC landlords
    • Manage facilities access and systems improvement needs

Who You Are 

  • Champion Outcomes Over Effort; You take ownership of problems and emphasize that the results created are more important than the time we spend or the approach that we take
  • Contribute to the Solution; You are responsible for identifying issues, and doing what you can to help solve them
  • Put People First; You emphasize people and relationships over processes or ideas. You seek to build and reinforce trust with colleagues and clients 
  • Commit to Diversity; You contribute to a world where everyone can be themself, together
  • Get Better Every Day; You believe we all have the ability to improve and we're driven to help everyone be the best they can be

Qualifications :

  • Minimum 3-5 years of experience as HR administrator, People Operations Manager or similar
  • Experience in fast-paced, growth-stage companies
  • Excellent written and verbal communication skills
  • Excellent G Suite and MS Office Skills

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